General Terms and Conditions

Introduction

This website www.theshalomoasis.com ("Website") is owned and operated by Shalom Oasis, located at No.9 / 132, Povakavai Road, Near Poombarai High School, Poombarai, Kodaikanal - 624 103. The website is managed, developed, and maintained by Victor Jeyaseelan Nixon Mose.

Use of the Website

• The Website allows you to access the reservation services of Shalom Oasis and provides marketing and promotional information about products, services, and activities on offer.
• The Website and its content are made available for your personal, non-commercial use. The Website should not be used for unlawful or illegal purposes or for any purpose other than those stated in the Terms and Conditions.
• Shalom Oasis reserves the right to deny access to the Website to any user who violates these Terms and Conditions or at its sole discretion.

Intellectual Property

• The Website contains proprietary information, content, and materials, including but not limited to text, graphics, images, photographs, logos, and trademarks, owned by Shalom Oasis or third parties, and protected by intellectual property laws.
• No license is granted concerning those intellectual property rights.
• Any feedback provided to us will be owned by us, and we will be entitled to use it without any restriction.

Reservations

• By using this Website to make reservations with Shalom, you agree to be bound by the standard terms and conditions of Shalom Oasis and other applicable policies.
• You authorize Shalom to use your personal and credit/debit card information for reservations.
• Shalom reserves the right to request proof of identity and can refuse check-in if identity proof is not provided or does not match the reservation.

Cancellation Policy

• The cancellation policy for reservations may vary. It will be provided at the time of confirmation.
• In case of cancellation within 72 hours of arrival, Shalom Oasis reserves the right to charge a one-night cancellation fee.

Credit/Debit Card Information

• Valid credit/debit card information is required to secure reservations.
• While reasonable measures are taken to secure your card details, Shalom disclaims liability for any loss or disclosure of such information due to unauthorized access or malware.

Payment

• Any purchases or services during your stay may be charged to your room.
• Full payment is required upon check-out. If unpaid, you authorize Shalom to charge your card for any outstanding amounts, including damages.

Valuables

• Guests are advised not to bring expensive valuables, as Shalom is not liable for any loss or damage to such items.

Privacy Policy

• Shalom Oasis respects your privacy. Personal data collection and its usage are governed by our Privacy Policy.
• By using this Website, you consent to receive marketing communications. You may opt out at any time by contacting info@theshalomoasis.com.

Disclaimers

• The Website, its content, and services are provided on an "as is" basis, without warranties of any kind.
• Shalom Oasis does not warrant that the Website will be error-free or free from harmful elements like viruses or malware.
• Use of the Website is at your own risk.

Limitation of Liability

• Shalom Oasis will not be liable for any direct or indirect loss arising from your use of the Website.
• If Shalom is found liable, compensation will be limited to the amount paid for the services or products.

Indemnity

• You agree to indemnify Shalom Oasis from any claims, losses, or damages arising from your breach of these Terms and Conditions or misuse of the Website.

Consequences of Non-Compliance

• Shalom reserves the right to cancel reservations, issue warnings, or take legal action in case of non-compliance with these Terms and Conditions.

Hotel Policy

• Guests are expected to comply with all hotel rules, regulations, and local laws during their stay at Shalom Oasis.
• For security and housekeeping reasons, Shalom reserves the right to enter guest rooms, even with a "Do Not Disturb" sign.

Governing Law

The use of this Website and these Terms and Conditions are governed by the laws of India, with exclusive jurisdiction in the courts of Kodaikanal, Tamil Nadu.

Amendments to the Terms and Conditions

Shalom Oasis reserves the right to amend these Terms and Conditions without prior notice. The revised Terms and Conditions will be posted on the Website, and your continued use of the Website will signify acceptance of these changes.

Contact Us

If you have any queries regarding these Terms and Conditions, you can reach us at: